Today I led a meeting where I facilitated a discussion about some key issues, lessons learned and proposed action plan to move forward on improvements.
Usually I have a pretty good read on how the meetings turn out, but I’m a bit tired and it felt a bit more serious than normal. I wondered if I had been too bold, taken the right approach, or perhaps not bold enough on a few items. One of the key leaders expressed concern that he didn’t know a certain area had as many issues as I had pointed out.
Later in the day I went to him and said I wanted to know how he felt about the discussion. He said it went well, but he was still bothered about some of the items that had been discussed. He was making it a priority to go and address them.
Sometimes we have to lead the hard conversations. Sometimes the people we share the truth with will take it hard. In the process, we might need to re-iterate what is going right, but still come back to the fact that something needs to change or improve.
At first I wasn’t sure how to feel about his reaction. Had I gone to far?
As I think about it a bit more, I’m actually pleased. He’s going to make some changes and support us in an effort to improve.
Sometimes the truth is hard to take. But, discomfort can lead to necessary changes that will improve our business, our families, our friendships, or our idea.